Get in touch
How can we help?
Because good conversations are part of good care.
Whether you have a question about ingredients, need help choosing a product, or just want to say hi, I’m always happy to hear from you. Think of this as writing to a friend who happens to love herbs, tallow, and all things natural.
how to reach me:
Email: info@ocasabotanica.com
I check messages throughout the day and do my best to reply quickly — usually within 24 hours.
a little note:
I’m a one‑woman herbal studio, so sometimes I’m pouring, infusing, packing, or hiking with my pup. If I’m not at my desk, I’ll get back to you as soon as I’m back inside with a cup of tea.
prefer social?
You can also find me on Instagram — I share behind‑the‑scenes, restock updates, and the occasional donkey or desert moment.
Common Questions
Can you help me choose the right products?
Yes — I offer personalized guidance for skincare, hair care, and wellness. Tell me your concerns and I’ll help you build a simple, effective routine.
How long does shipping take?
Orders typically ship within 1-2 business days. You’ll receive tracking as soon as your package is on the way.
Do you accept returns?
Due to the nature of skincare, returns are limited — but if something isn’t working for your skin, reach out and we’ll find a solution.
Browse our FAQ page for more commonly asked questions